Inclusive design
We shouldn’t segregate people based on their (dis)ability. Why is it then that professionals in the UX space haven’t embraced inclusive design? Why do we use shallow personas? We have users will diverse needs in every pocket of society.
Personas have a role
“Challenges in the persona” can identify characteristics of real users and bring it to the forefront when doing design.
Why oh why?
Why is disability intimidating? Is it because we don’t how to approach and engage them?
It doesn’t take a vast number of people. Lisa reminds us that even one person can make a difference.
You have just been challenged
She challenges us. “What are *you* going to do about it?”
WCAG 2.0 is a good thing – but do it sensibly. You don’t necessarily have to comply with every single item on the check list – just make what you do that little more accessible. I have to say I agree.
Rethink your role in a project
A response to a survey Lisa is running about UX testing and web projects. From a back-end person, “Users don’t see my shit.” Are you sure?
Is Lisa being too ambitious?
She’s suggesting we go and and find the users who have disabilities to help us get our designs right. I agree.
BUT – How do I convince a project manager though, who won’t even test their products with users who *DON’T* have disabilities, go that one-step further? There’s no perception of cost-benefit, it “takes too long” and therefore interferes with the critical path.
Head. Desk. Thump.
Is the problem the way the accessibility guidelines are categorised?
Lisa suggests one way of dealing with the requirements is to look at who in a team is more suited for checking that part of the checklist.
Great for large teams like where I work. What about smaller organisations and smaller projects who don’t have the resource, or the knowledge and skills required. Im not saying that Lisa is missing the point, but this is not the solution to all our problems either.
Lisa’s suggestion – if you’re not on a team, just pick a few things from the WCAG list. You’re thinking about people more, you’re doing a better job as a result.
Work ethically. Don’t be lazy. Be sneaky if you need to
I reckon I can do this.
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